Privacy Statement

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details)
Whether consent has been obtained from the subject to the referral

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:
To consider the suitability of an individual to be offered support on a behavioural change programme.

We use the information that you have given us in order to conduct a review of a case to determine the suitability of an individual to be placed on a support programme

We may share this information with statutory agencies such as police, probation, NHS and local authorities. Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: Compliance with a legal obligation.
Necessary to protect the vital interests of a person.
We need it to perform a vital task
We may need to inform partner authorities when a person, yourself or minor may be considered at risk.
You are able to remove your consent at any time. You can do this by using the contact details available on this website.

How we store your personal information

Your information is securely stored.
We keep the information you provided us for 2 years. We will then dispose your information by deleting from our database unless consent has been given to participate in research and evaluation.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Office of Police and Crime Commissioner for Hertfordshire. 15 Vaughan Road, Harpenden, Hertfordshire. AL5 4GZ You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF